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Help Center
Providers
Applicants
Submission Issues
Application Status
Providers
Getting Started/Onboarding
Account Management
Compliance and Security
Technical Support
Providers
For businesses using FormPiper to manage financing
Getting Started/Onboarding
Can I use the FormPiper Chrome extension on multiple computers?
How do I download and connect the FormPiper extension (the bird)?
How do I integrate my Shopwindow account with FormPiper?
What's Premier Service Group (PSG)?
Account Management
How do I add a lender to the dropdown if I don't see it?
How do I cancel my subscription?
What should I do when processing a refund?
How do I assign my rep to a CFA form?
Can I track loan applications made by my customers?
Why was my customer declined for financing?
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Compliance and Security
Is my data and my customers' data protected?
What lenders are available for my state?
Is FormPiper compliant with financial regulations?
How is my customers’ data protected?
Technical Support
What should I do if a lender is stuck or not piping correctly?
How do I clear the FormPiper web app cache without affecting other sites?
Why aren't forms populating in my Chrome Extension?
My Chrome extension isn't showing my list of lenders or customer forms. What do I do?
Why aren't my lender portals fully loading or are they timing out?
Why isn't the information from my FormPiper form showing up correctly in my lender applications?
Why can't I log into my lender on FormPiper?
Why are the wrong values being entered in forms?
A Lender CFA isn’t providing the approval amount. What can I do?
I’m not receiving FormPiper notifications—what should I do?
Why isn’t my customer's application going through?
How do I submit a support ticket?
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