Why aren't my lender portals fully loading or are they timing out?

This may be due to an unstable internet connection. Try the following steps:

  1. Ensure your internet connection is stable.
  2. Enable the Pipe One At A Time feature to help with slower connections:
    1. Right-click on the Chrome extension.
    2. Select Options and toggle the button to On.
If this doesn't resolve the issue, submit a support ticket via your online Dashboard for further assistance.