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      I’m not receiving FormPiper notifications—what should I do?

      Please check the following:

      1. Email: Look in your spam or junk folder, and confirm that your email address in correct in your FormPiper portal.
      2. SMS/App: Make sure you haven’t disabled push or SMS notifications in your device settings.
      3. Communication Preferences: Check your notification settings in the FormPiper platform—if you’ve opted out of certain communications, you may need to re-enable them.

       

      If everything looks good and you’re still not receiving notifications, contact our support team so we can help you troubleshoot.